**About The Role** We���re seeking a dynamic and experienced **Manager, Insights & Analytics** to lead a team of analysts in transforming complex data into actionable insights that drive strategic business decisions. This role is perfect for a data-savvy leader with a passion for chargeback processes, risk management, and delivering innovative business intelligence solutions. If you thrive in a collaborative, data-driven environment and have a knack for leading teams to uncover trends and optimize performance, we'd love to hear from you! **Job Title: Manager, Insights & AnalyticsLocation: Remote (EST/CST hours preferred)Employment Type: Contract-to-Hire**Compensation: $50-$52./hour **What You'll Do** As the Manager, Insights & Analytics, you'll spearhead efforts to harness data, deliver impactful insights, and shape business strategies. Your key responsibilities will include:

*   Lead and Inspire: Guide a team of analysts to develop data-driven insights, reports, and dashboards that support business objectives and enhance operational efficiency
*   Drive Strategic Collaboration: Partner with risk management and cross-functional teams to identify priorities, uncover opportunities, and implement analytics strategies that align with organizational goals
*   Innovate Reporting Solutions: Design and launch an advanced reporting portal to provide a comprehensive view of performance metrics, improving decision-making across the organization
*   Shape Data Strategy: Oversee data architecture, integration, and warehousing processes to ensure seamless access to high-quality data for analysis and forecasting
*   Identify Trends and Tools: Stay ahead of emerging trends and recommend cutting-edge tools and technologies to support evolving data needs
*   Transform Data into Action: Connect and analyze data from multiple sources to create actionable dashboards, forecasts, and diagnostic analyses that drive financial and operational success
*   Optimize Processes: Identify and implement process improvements within the risk organization to enhance efficiency, accountability, and outcomes

**What We're Looking For** We're seeking a strategic leader with deep expertise in data analytics and chargeback processes. The ideal candidate brings:

*   Experience:
*   5+ years in data analysis, statistical modeling, or working in a data-driven environment
*   5+ years generating actionable data insights and recommendations
*   5+ years of technical expertise in data architecture and integration
*   Experience training others in data analysis and reporting (highly preferred)
*   Strong knowledge of chargeback processes, including familiarity with Mastercard and Visa rules and related tools (highly preferred)
*   Proven management experience leading chargeback or analytics teams
*   Skills:
*   Ability to translate complex data into clear, actionable insights for diverse stakeholders
*   Expertise in designing and managing data models, dashboards, and reporting systems
*   Strong collaboration and communication skills to work effectively across teams
*   A proactive, innovative mindset with a focus on process improvement and strategic impact

Insights & Analytics Manager

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ClearCaptions. **Who We Are** Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations. For more information about our services please visit clearcaptions.com . **Position Summary** Are you passionate about data, excited by opportunities for deep-dive analysis, and driven by a curiosity to understand cross-functional business analytics? Are you looking for an exciting opportunity with a mission-driven organization dedicated to improving lives? ClearCaptions is seeking a talented, results-driven Data Analyst to join our dynamic, insights-focused team. In this role, you will collaborate with key organizational leaders, including the C-suite, to deliver cohesive, rigorous, and insightful reporting tools and in-depth analyses that facilitate data-driven decision making. The ideal candidate will have strong analytical skills, the ability to translate data into meaningful and actionable business recommendations that connect to higher-level business objectives, and a desire to partner with stakeholders to cultivate a culture of data literacy and democratization. Exceptional candidates will be energized by the opportunity to serve as a thought-partner, problem-solver, and bridge between technical and non-technical teams. This is a Remote/Work from Home position reporting to the Director of Business Insights. **What You Will Do**

*   Work collaboratively with internal teams to solve cross-functional business challenges and provide key insights that drive improvement for both our business and our customers.
*   Translate analyses into actionable, data-backed recommendations and summary of expected results.
*   Analyze operational initiatives to measure their effectiveness and impact on key performance indicators (KPIs) for both the functional department and the overall business.
*   Enable visibility and in-depth understanding of existing performance; recommend optimizations to processes based on a data-driven orientation and analysis of expected res ults.
*   Develop, refine, and leverage cross-functional dashboards and reports to provide timely data for decision-making as well as regular updates on performance to stakeholders.
*   Collect, integrate, and interpret cross-functional and disparate date sets for holistic insights and recommendations as well as impact on business value.
*   Evaluate the performance of processes to increase customer acquisition, retention, and adoption while ensuring we maintain excellence in customer service, integrity, and efficiency of resources.
*   Adjust and optimize metrics and reporting to develop deeper organizational understanding of year-over-year pacing and progress against goals.
*   Leverage advanced analytics modeling in regression, forecasting, segmentation, or similar for significant and rigorous business and insights.
*   Be a key partner with our internal team members to refine and optimize performance.
*   Support A/B Test design and execution; lead analysis of test data and delivery of actionable results.
*   Maintain a detailed understanding of platforms, data structures and services to become a reliable source for the organization and contribute to the evolution of analytics capabilities and frameworks.
*   Partner closely with Data Engineering and Data Governance to communicate and collaborate on complex data needs and projects to support business requirements, automation initiatives, and opportunities.
*   Generate regular and ad hoc reports for leadership and key stakeholders to support the business.
*   Work to continually optimize internal processes to achieve operational excellence.
*   Maintain data dictionaries, data catalogs, event mapping, and documentation of data sources.
*   Ensure data security and compliance with data privacy regulations.

**The Kind Of People We Look For**

*   Versatile people who thrive on variety and challenge
*   Excited about working in a fast-paced environment
*   Innate problem solvers who want to grow in a flexible, collaborative culture
*   Takes initiative, pushes boundaries, motivated to innovate
*   Talented individuals with a growth mindset who want to use their learning and relationship-building skills
*   Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality

**Qualifications**

*   Bachelor's degree in a related field (e.g., Business, Economics, Statistics, Analytics) or equivalent experience.
*   3-5 years in a role with demonstrated analytical background and expertise (e.g., data analysis, business analytics, statistical analysis, forecasting/demand management).
*   Proficiency in data analysis tools and languages such as SQL, DAX, Python, and/or R with advanced skill in Excel.
*   Strong data visualization skills using Power BI and/or Tableau. Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
*   Solid understanding of statistical concepts and data analysis techniques, including evaluation of ROI and attribution.
*   Demonstrated proficiency across a range of technologies related to data visualization, operational platforms, Salesforce data, and analysis of large and complex data sets.
*   Experience analyzing and reporting data to identify issues, trends, or opportunities in a meaningful way to a variety of audiences.
*   Experience collaborating with business unit leaders for requirements gathering and refinement of key business needs and questions.
*   Excellent verbal and written communication skills, presentation, and problem-solving skills.
*   Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
*   Ability to work collaboratively with colleagues and staff to create a high-quality, results-driven, team environment built on trust and respect.
*   Demonstrated ability as a self-starter, able to work independently, make sound decisions, and use discretion.
*   Willingness and ability to occasionally work flexible hours as needed.
*   Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams, SharePoint, Jira, Slack).

**Physical Demands** Employees may experience the following physical demands for extended periods of time:

*   Sitting, standing, and walking (95-100%)
*   Keyboarding (40-60%)
*   Viewing computer monitor, tablet and cell phone screen requiring close vision (95-100%)

**Work Environment** 100% Remote: Work environment is at home. **Compensation** $81,000 – $102,000 /yr prospectively with consideration to experience and geographical location . Please see www.clearcaptions.com/careers for an overview of our generous benefits program. Intrigued to learn more? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like. ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. **Disclaimer** The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. CC does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship. Job Details Pay Type Salary If you have questions about this posting, please contact support@lensa.com

Data Analyst (100% Remote)

Lensa partners with DirectEmployers to promote this job for Norstella. Data Analyst Company: Norstella Location: Remote, India Date Posted: Jun 20, 2025 Employment Type: Full Time Job ID: R-1180 **DescriptionAbout Norstella** At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients

*   Citeline – accelerate the drug development cycle
*   Evaluate – bring the right drugs to market
*   MMIT – identify barrier to patient access
*   Panalgo – turn data into insight faster
*   The Dedham Group – think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. **Responsibilities**

*   Analyze clinical policy and restriction documents and capture data into the internal tool
*   Identify potential value additions or attribute updates in policy and restriction documents
*   Identify ST, PA or any other restrictions in the policy effective
*   Work on verification request in a timely manner.

**Requirements**

*   Freshers with a life sciences/ pharma background can apply
*   1 to 3 years of experience in US Health care, managed markets, pharma market access ecosystem, or commercial health insurance industry.
*   1 to 3 years of experience analyzing data such as claims and formulary coverage data.
*   Execute work in a timely fashion with high accuracy, while managing various competing priorities.
*   Ensure adherence to documentation requirements, process workflows, timelines, and escalation protocols.

**Benefits**

*   Health Insurance
*   Provident Fund
*   Life Insurance
*   Reimbursement of Certification Expenses
*   Gratuity
*   24x7 Health Desk

**Our guiding principles for success at Norstella01: Bold, Passionate, Mission-First** We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. **02: Integrity, Truth, Reality** We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. **03: Kindness, Empathy, Grace** We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. **04: Resilience, Mettle, Perseverance** We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. **05: Humility, Gratitude, Learning** We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. _Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. If you have questions about this posting, please contact support@lensa.com

Data Analyst

**About Tailscale** Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. **Job Description** We’re seeking a talented and motivated full-time Data Analyst to join our team. We’re looking for a key member of the team to own Data and Analytics to power the rest of the company and contribute to our data culture. You will play a pivotal role in transforming data into actionable insights that drive key business decisions and product strategies. This is a cross-functional role, working closely with Sales, Revenue Operations, Support, Marketing, and other teams to translate data into meaningful narratives, and self-service tools that improve operational efficiency and drive growth. You’ll help internal teams across the business make decisions using data and visualizations. The ability to think on one’s feet, enjoy collaborating with highly technical teams, and be comfortable working asynchronously is essential. **Key Responsibilities**

*   Advise the go-to-market team with key insights based on data to identify and support opportunities for growth
*   Analyze sales pipeline, conversion rates, and customer acquisition metrics to identify trends and opportunities.
*   Develop and automate reporting workflows to improve team efficiency.
*   Create and maintain documentation of data sources, metrics definitions, and analysis methodologies.
*   Collaborate with stakeholders to define KPIs and success metrics for GTM initiatives, including product-led growth metrics (user acquisition, activation, retention, etc.) by developing data strategies to provide these insights.
*   Provide regular insights and recommendations to the leadership team.

**What We Are Looking For**

*   Experience at a high growth B2B SaaS company.
*   Strong understanding of go to market motions, sales metrics, and marketing metrics.
*   Knowledge of SQL, and widely used tools like Salesforce, Snowflake, and dbt.
*   Proficiency in data visualization tools (Tableau, Looker, metabase, etc).
*   Ability to give and process constructive feedback, as well as work independently.
*   Ability to communicate openly, supporting and championing innovation.
*   Flexibility to adjust to the dynamic nature of a startup, and adept at dealing with ambiguity.

As a company, we strive to maintain fair compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Ranges $116,800—$146,000 USD _Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications._ **_We encourage you to help us break that statistic!_What We Offer**

*   An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
*   A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
*   Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
*   All-remote with the opportunity to work from anywhere—enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you).
*   Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK.
*   Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
*   Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
*   A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.
*   Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.

**Job Description:**

Uses data to derive actionable insights, build reports, and solve business problems through analysis and predictive modeling.

**Responsibilities:**

*   Collect, clean, and interpret large datasets.
*   Create dashboards and visualizations.
*   Apply statistical techniques or machine learning algorithms.
*   Present findings to stakeholders.

**Key Skills:**

SQL, Excel, Power BI, Tableau, Python, R, DAX, Data Modeling

TL;DR Fast-growing measurement company seeking a versatile Data Analyst eager to transform data into actionable insights for leading brands and agencies. Ideal for a proactive problem-solver who can balance autonomy with responsiveness in a role where quiet stretches and urgent deliverables often coexist. **Who We Are** Adelaide is the leader in one of the fastest-growing areas of digital advertising: attention metrics. Since 2020, we’ve been a trusted measurement partner for 40% of Fortune 50 companies. They rely on our metric, AU, to maximize the effectiveness of media spend. AU is “the attention economy's most widely recognized metric,” according to Adweek, and we swept the measurement category in the 2024 Adexchanger awards. Our business is growing rapidly—we’ve doubled revenue in just 18 months and grew our team by 45% last year. Earlier this year, in partnership with The New York Times, we launched Adelaide for Publishers, the next step in our vision to create a more fair and equitable marketplace for media. Adelaide is backed by prominent investors such as Human Ventures (Joe Marchese), Aperiam Ventures (Joe Zawadzki & Eric Franchi), WGI (Jonah Goodhart), and Irwin Gotlieb. While we have an office in NYC, we’re very remote-friendly and support flexible work arrangements. **How We Operate** We are a team of action-oriented doers; management rolls up their sleeves to contribute daily. Our culture is rooted in curiosity and loosely held but rigorously vetted opinions; everyone is encouraged to contribute to planning and strategy. **Position Overview** This position reports to the Director of Analytics; it works to standardize and automate analytical processes. In this role, you will join a team of Data Analysts who support our clients by delivering media quality analysis, campaign reporting, and optimization opportunities to advertisers, agencies, and publishers alike. You’ll be responsible for developing and automating reporting workflows and insights tools for both internal and external use. Day-to-day activities will include SQL querying, Excel modeling, client reporting and insight delivery. We’re seeking a candidate with 2+ years of experience in programmatic advertising and digital media analytics. This is a fully remote position within the United States, with opportunities to connect with colleagues at our New York office. You can expect to visit NYC a few times per year. **What You'll Learn** An important part of our culture is continuing education and the sharing of ideas. We offer:

*   A large network of investors and advisors for you to access that will help your team succeed
*   Mentorship from executives with decades of experience in adtech and media
*   Regular internal knowledge-sharing sessions
*   Education budget to accelerate your team’s development

**Specifically, In This Role, You Will Learn**

*   Gain a deep understanding of attention metrics and media quality measurement
*   Work alongside Senior Analysts and Data Scientists to build scalable solutions for our business
*   Learn how business units collaborate by working within a transparent, cross-functional environment
*   Network with industry leaders to drive adoption

**Core Responsibilities**

*   Use SQL and Excel to explore, clean, and filter data in preparation for analysis
*   Collaborate with other teams to ensure data quality, accuracy, and consistency
*   Aid in the automation of analytics processes using Python and Excel modeling
*   Create reports and dashboards that communicate key findings and trends to clients
*   Provide client support by answering questions, resolving issues, and providing guidance on how to use our platform and metric
*   Stay updated on the latest developments and best practices in the digital media industry

**What You'll Bring**

*   Client Engagement & Insight Delivery – Experience communicating directly with clients to present findings, answer questions, and translate analytical results into actionable recommendations; able to build trust, tailor insights to different audiences, and support strategic decision-making through data.
*   SQL Proficiency - ability to write, optimize, and debug SQL queries; solid understanding of data modeling concepts and warehouse best practices a plus
*   Excel Expertise – command of Excel, including pivot tables, lookup functions, and formula-based analysis to support data exploration and reporting tasks; working knowledge of Macros a plus
*   BI & Visualization Tools - Hands-on experience with BI/dashboarding platforms (e.g. Looker, Tableau); familiarity with semantic modeling layers a plus (e.g. LookML, dbt) a plus
*   Programming Skills - familiarity with Python for data transformation, scripting, and automation; experience with associated libraries (e.g. pandas, openpyxl) a plus
*   Data Quality & Testing - Strong attention to detail in building data validation, profiling routines, and root cause analysis workflows
*   Communication & Collaboration - Excellent interpersonal skills with experience working cross-functionally; ability to translate technical concepts for non-technical audiences and deliver training/support
*   Educational Background & Experience - Bachelor’s degree in a quantitative, technical, or analytical field (e.g. Computer Science, Math, Physics, Engineering) or a rigorous coding bootcamp with a portfolio demonstrating the above skills.

**Benefits** __Health & Wellness__

*   Medical, dental, and vision insurance
*   Paid time off
*   Parental leave
*   Wellness & Development Stipend
*   Holiday break
*   Volunteer time off

__Financial & Compensation__

*   Competitive salary
*   Performance-based quarterly bonus
*   Stock options
*   401k Retirement Plan

__Workplace & Equipment__

*   Remote-first environment
*   New York office
*   Access to WeWork spaces available

Equal Employment Opportunity (EEO) Statement Adelaide is proud to be an Equal Opportunity Employer, committed to fostering a diverse, equitable, and inclusive workplace where all employees can thrive. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Our commitment to equal opportunity employment extends beyond basic compliance to encompass the active cultivation of a workplace that values different perspectives, backgrounds, and experiences. **The Pay Range For This Role Is** 75,000 - 90,000 USD per year(Remote)

**About Lantern** Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. **About You:**

*   You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
*   **INCLUSION** is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
*   You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
*   You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
*   Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
*   You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of **LIGHT** are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this **LIGHT**, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. We are looking for a Product Data Analyst to support key product initiatives across the third-party administrator (TPA) and Provider network solutions at Lantern. This role sits in the Product organization with a core focus on enabling the data driven initiatives within TPA, Health Plan enablement and Provider roadmap. The ideal candidate combines a strong product mindset as well as hands-on technical skills and expertise, and will work closely with data engineering, data governance and data operations teams to build analytics and insights dashboards, enable data pipelines, workflow automation and experimentation frameworks. The analyst excels at ingesting and transforming multiple fragmented data sets into clear, actionable insights. The Product Data Analyst shall apply specialized knowledge of modern analytics stack including Microsoft Azure Stack, Python, R, Excel, PowerBI, Databricks, and Snowflake to conceptualize, design, develop, unit-test, configure, and implement business intelligence and data insight solutions. The person will work closely with product managers and technical leads and interact with internal and external stakeholders. This person will also be responsible for generating requirements and technical documentation as needed; conforming to security and quality standards; and staying current on emerging trends. **Successful candidates will:**

*   Have hands on experience working with and transforming multiple healthcare data sets and familiarity with clearing house and data exchange standards
*   Be comfortable with researching data questions, identify root causes, and interact closely with business users and technical resources on various data related decisions
*   Leverage analysis skills to discern, unlock, and communicate insights out to decision makers at all levels of the business
*   Have experience in creating robust and automated pipelines to ingest and process structured and unstructured data sources into analytical platforms using batch and streaming mechanisms leveraging a cloud native toolset
*   Leverage the right tools for the right job to deliver testable, maintainable, and modern data solutions
*   Aspire to be efficient, thorough and proactive. Be a collaborator and get cross functional alignment.

**Key Responsibilities:**

*   Support roadmap initiatives across Product neighborhoods with an initial focus on our TPA, Payor and Provider products, collaborate across neighborhoods to support key initiatives
*   Centralize fragmented data (internal and external) as integrate well external data sources into our core data set
*   Analyze data, create logic to support products, deliver actionable insights to support and drive operational and strategic initiatives
*   Help build and monitor key pipelines, build validations, and champion automation tooling as needed
*   Analyze, drive insights from, and bolster both the member and provider experience journey
*   Champion and execute A/B testing on key initiatives
*   Write dashboards and reports that are intuitive, clear, clean, and easy to understand.
*   Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
*   Execute and coordinate requirements and change management processes.
*   Design, prepare and execute unit tests.
*   Participates in cross-functional teams.
*   Develops innovative team solutions to complex problems.
*   Integrates technical expertise and business understanding to create superior solutions for clients.
*   Consults with team members and other organizations, clients and vendors on complex issues.
*   Special projects as requested

**Qualifications:**

*   5+ years in data analytics, preferably in product or healthcare environments.
*   Expertise in BI tools (e.g., Tableau, Power BI), SQL, and data pipeline monitoring.
*   Experience with healthcare standards and data formats (e.g. 837, 270/271) and provider data sources
*   Experience working with data lake, data fabric and tools like Data Bricks
*   Strong understanding of experimentation, funnel analysis, and engagement metrics.
*   Excellent communication and collaboration skills across technical and non-technical teams.
*   Bachelor’s degree in related field preferred. Equivalent combination of education and experience may be substituted in lieu of degree. A master’s degree in engineering, analytics, data science or related field a plus.
*   5+ years of proven experience in data analysis, preferably related U.S. healthcare, using core data analysis tools and languages such as SQL, Python, R, and Excel
*   4+ years of experience with Big Data technologies including Databricks, PySpark, Python, and varying types of Azure Storage, Microsoft Power BI, Tableau or similar experience.
*   4+ years of performing data engineering/ETL operations, preferably with Azure Data Factory
*   4+ years of data warehouse experience, preferably with the Snowflake data platform
*   4+ years of experience in SQL and be able to write complex logic using SQL as part of ETL, and use SQL effectively to perform complex data analysis and discovery
*   Demonstrate strong organization skills and detail-oriented
*   Experience with CMD shell and PowerShell
*   Experience with large-scale, complex data environments
*   Ability to self-motivate and meet deadlines
*   Intense desire to learn
*   Ability to express complex technical concepts effectively, both verbally and in writing
*   Ability to multi-task in a fast-paced, changing environment
*   Ability to maintain confidentiality

**Benefits:**

*   Medical Insurance
*   Dental Insurance
*   Vision Insurance
*   Short- & Long-Term Disability
*   Life Insurance
*   401k with company match

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Product Data Analyst

Curology provides incredibly personalized, effective, and affordable dermatology care at scale. We are a top player in custom skincare - we've helped millions of people feel more confident in their skin, offering custom acne or anti-aging prescription skincare delivered right to your door! We're looking for a Data Analyst focused on Lifecycle Marketing to partner closely with our lifecycle team. This analyst will serve as the strategic analytical partner in driving customer engagement, improving retention, and maximizing lifetime value. The ideal candidate combines deep technical and analytical skills with a strong understanding of customer behavior, campaign performance, and lifecycle strategies. **Essential Duties & Impact Areas:**

*   Act as the analyst embedded on the lifecycle team, deeply understanding customer journeys, campaign strategies, and lifecycle goals to deliver insights that influence roadmap, messaging, and investment decisions.
*   Define, maintain, and evolve core KPIs related to customer retention, engagement, churn, and lifetime value. Ensure consistent usage and understanding across stakeholders.
*   Own end-to-end dashboard development: gather requirements, design and iterate visualizations, and lead the launch of dashboards that inform lifecycle campaign performance, A/B testing results, and overall marketing impact.
*   Perform deep-dive analyses to uncover drivers behind customer behavior and campaign performance. Present findings clearly, including hypotheses, trends, and actionable recommendations.
*   Guide experimentation efforts across retention marketing by helping design A/B tests, tracking key metrics, and conducting rigorous post-test analysis. Translate results into data-backed decisions.
*   Develop and maintain statistical models and segmentation frameworks to support personalization, targeting, and lifecycle automation strategies.
*   Collaborate with data engineering and product partners to ensure accurate, scalable access to marketing data and assist in identifying data gaps, inconsistencies, or instrumentation needs.
*   Continuously seek optimization opportunities by surfacing growth levers or friction points, and championing data-driven ideas that improve retention, reduce churn, and maximize customer value.
*   Enable ongoing learning and communication through self-serve data tools, proactive reporting, and recurring insight share-outs to CRM, growth, and leadership stakeholders.
*   Identify opportunities to improve campaign performance and inform experimentation roadmaps for email, push, in-app, and SMS channels.
*   Address root causes of performance shifts and data variances using various analytical techniques and investigative approaches

**Requirements**

*   5-7 years of experience in data analytics, preferably with a focus on CRM, retention, or lifecycle marketing
*   Strong SQL skills and experience with Python, Tableau, or Hex for data analysis and visualization
*   Deep understanding of customer segmentation, funnel analysis, and LTV modeling
*   Experience in A/B testing: designing experiments, analyzing results, and translating findings into strategy
*   Prior work in growth or product analytics, especially with retention, reactivation, and churn prevention initiatives
*   Subscription experience preferred
*   Familiarity with ETL frameworks, working closely with data engineers to define logging needs and address data quality issues
*   Proven ability to clearly communicate insights across technical and non-technical audiences, with strong storytelling and presentation skills
*   A proactive, collaborative, and curious mindset with a drive to continuously improve business outcomes through data

**BenefitsYou Will Love Working At Curology Because:**

*   Competitive salary and equity packages
*   Comprehensive benefits: medical, dental, and vision insurance for employees; flexible spending account; 401k; mental health & wellness programs
*   Minimum Time Off policy (unlimited PTO, with at least 3 weeks off) for exempt employees
*   11 company observed holidays
*   Additional holidays: Curology days off (1 per quarter), 1 annual floating holiday (employee's choice), and Gratitude Week (employees take the full week of Thanksgiving off; business critical teams observe different days)
*   Paid parental leave
*   pre-tax commuter benefits
*   Employee donation matching program
*   Company-sponsored events
*   Free subscription to Curology or Agency (for you and another VIP of your choice!)

Salary Range: $130-150k (placement in range dependent on location and experience) _Curology encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records Notice to Applicants under the CCPA._

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