Senior Technical Project Manager- (CMS)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Project Manager (CMS) in United States. This role is an exceptional opportunity for an experienced project management leader to drive large-scale software upgrade and release programs within a complex healthcare technology environment. You will oversee high-visibility enterprise delivery initiatives, ensuring seamless coordination between technical teams, customer stakeholders, and executive leadership. Working at the intersection of customer success, Agile delivery, and operational excellence, you’ll manage strategic upgrade programs that directly impact business continuity and client satisfaction. The position requires a strong blend of technical understanding, leadership, and communication skills to navigate cross-functional collaboration and high-stakes project execution. Ideal candidates thrive in fast-paced SaaS environments, enjoy solving complex delivery challenges, and are passionate about building trusted client relationships while driving measurable outcomes. Accountabilities

• Lead end-to-end software upgrade and release delivery programs, including planning, execution, testing, deployment, and post-go-live support for enterprise customers.
• Develop comprehensive project plans, timelines, resource strategies, and dependency tracking across multiple concurrent initiatives.
• Partner with customer stakeholders and internal leadership teams to align technical delivery plans with business goals and ensure a high-quality customer experience.
• Coordinate cross-functional teams including engineering, cloud operations, support, product management, and customer success to ensure successful program execution.
• Manage risks, escalations, issue resolution, and mitigation strategies to maintain delivery timelines and quality standards.
• Oversee delivery governance, reporting, and executive communications, providing clear project updates, dashboards, and escalation briefings.
• Drive continuous improvement initiatives by identifying process inefficiencies, improving release quality metrics, and enhancing operational scalability.
• Maintain upgrade best practices, lessons learned documentation, customer communication templates, and delivery standards.
• Support organizational initiatives related to delivery tooling, reporting infrastructure, and operational process optimization.

Requirements

• Bachelor’s degree in a related field required; PMP certification completed or in progress preferred.
• 8+ years of experience managing enterprise-scale software delivery, implementation, or upgrade programs in SaaS or healthcare technology environments.
• Proven leadership experience managing large cross-functional teams in matrixed organizations.
• Strong expertise in Agile methodologies, Scrum practices, hybrid project delivery models, and enterprise project governance.
• Hands-on experience with project management platforms such as Smartsheet or similar tools.
• Solid understanding of software release management, environment promotion, version control, and testing methodologies.
• Experience managing customer-facing enterprise programs with executive-level stakeholder engagement and communication responsibilities.
• Knowledge of healthcare payer operations, including claims processing, member enrollment, benefits administration, or provider management workflows.
• Familiarity with healthcare compliance and security requirements involving PHI and PII data handling.
• Excellent analytical, organizational, presentation, and problem-solving skills with the ability to manage competing priorities under pressure.
• Agile, PMI-ACP, ITIL, or cloud certifications are considered strong advantages.

Benefits

• Fully remote or hybrid work flexibility anywhere within the United States.
• Competitive annual base salary ranging from $130,000 to $145,000.
• Opportunity to lead high-impact enterprise healthcare technology initiatives.
• Collaborative and inclusive work culture focused on innovation and continuous improvement.
• Exposure to executive-level strategic projects and enterprise SaaS delivery programs.
• Career growth and leadership development opportunities.
• Flexible work environment supporting collaboration across multiple time zones.
• Comprehensive health and wellness benefits package.
• Paid time off and company-supported work-life balance initiatives.
• Opportunity to work with cutting-edge healthcare technology platforms and cross-functional expert teams.

How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.