The Travel Specialist role at Travoom is built around a simple objective: help travel-related requests move from research or inquiry through accurate documentation, coordination, and follow-up. This is a full-time, 100% remote position open to candidates in the United States.
This position supports the day-to-day customer, administrative, operational, or business workflows associated with Travoom.
A Typical Day
A typical workday may include reviewing traveler requests, booking details, destination research, supplier information, or itinerary changes; keeping names, dates, confirmations, preferences, and travel documentation accurate in shared systems; and following up with travelers, suppliers, or internal teams when information or action is outstanding. You will also be expected to keep track of open work by resolving routine questions and escalating complex booking or service issues with clear notes.
What Success Looks Like
Travelers receive timely updates, booking information stays accurate, outstanding requests are followed through, and another team member can understand the status of a trip from the record alone.
What Helps You Succeed
- Strong attention to names, dates, confirmations, and customer preferences.
- Clear customer communication and dependable follow-up.
- Confidence researching and organizing information across web-based tools.
- Ability to manage several requests without losing track of outstanding details.
Employment Details
Full-time. 100% remote within the United States. Associate level. Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.
