Administrator

Do you love administration and want to make a difference?

If you're someone who lives and breathes organisation, enjoys generating ideas, cares deeply about others, and thrives in a collaborative team environment, then this could be the perfect opportunity for you.

We're looking for an Administrator to support develop, and optimise our administration, training, and consultancy processes across the business.

This role is ideal for someone who:

·        Is highly organised and detail-oriented

·        Communicates clearly and confidently

·        Enjoys supporting others and contributing to a positive team culture

·        Is comfortable using a variety of iCloud based IT systems

·        Is confident in a customer-facing role

You’ll be working closely with the Athena Team, our Associates, and our Customers to ensure everything runs smoothly and efficiently.

If you're ready to bring your skills and passion for administration to a role where you can truly make a difference, we’d love to hear from you.

Responsibilities

• Coordinating and scheduling meetings, training, and appointments (including virtual I.e., Zoom)
• Take meeting minutes and follow up actions.
• Provide support to the Director and Managers: diary management, arrange meetings, and undertake research for meetings
• Client liaison: dealing with queries and enquiries and ongoing project liaison
• Create and mange associate timetables and calendars
• Support team of Associates with IT and other training / support needs
• Use of cloud-based systems and management of office IT systems.
• Arrange all training logistics include remote training of Athena Zoom pro, creation of evaluations and certificates links, QR codes, issuing training guides and activity packs and liaising all training requirements between the managers, associate trainer and customer.
• Arrange consultancy projects such as focus groups, meetings including remote session’s and liaising all arrangements between the manager, associate consultant and customer.
• Filter and respond to internal and external queries.
• Providing support with the administration of ongoing projects.
• Support marketing and business development activities
• Develop and implement administrative systems and forms such as record management, policies and procedures, forms and template documents. i.e., spreadsheets
• Support the production of training resources and trainers packs
• Create, update and maintain manual and computerised record/information systems including a WordPress Training System and Customer Management System (CRM)
• Support any new project development areas such as the bookings for Individual training courses and conferencing
• Travel for in person team meetings

To be considered you’ll need to have at least a two of years’ experience of business administration.

Who we're looking for: Personal Qualities And Experience

• Professional approach to work, the ability to be creative in challenging circumstances and to maintain the strictest confidentiality.
• Ability to handle a diverse workload and prioritise own work.
• Brilliant organisation skills and able to prioritise workloads.
• Excellent customer service skills
• Problem-solving skills and the ability to think outside the box.
• Ability to work autonomously, yet with full support from management.
• Excellent communication skills, both oral and written.
• Advanced MS Office Skills, particularly Excel, PowerPoint, Zoom and Microsoft Teams and Gmail.
• Adaptable to change.
• Able to communicate professionally, both written and orally.
• High level of IT proficiency
• Good attention to detail, maintaining accuracy.
• Positive, can-do attitude.
• Time management skills.
• Honest and reliable.
• Work to deadlines.

Hours of work and Salary

Part Time – Flexible working between Mon – Friday 8.30am – 5pm (20 hours)

Salary: £18,000 per annum pro rota.

Benefits

·        Remote Home working

·        Flexible working hours

·        Working closely with the Team

·        30 days holiday (including bank holidays) pro rata

·        Company pension

·        A relaxed working atmosphere

·        Interesting and varied projects

·        Being part of making a difference and safeguarding the vulnerable

·        And many more opportunities

We are looking for someone who can start immediately andis based within the North West.Online interviews will take place week commencing 3rdNovember 2025.