Technical Delivery Manager

Why do we exist?

Our mission is to enable banks and other financial institutions of any size, globally, to deliver delightful mobile and web experiences for their customers and provide them with the foundation for success beyond fast-time-to-market.

We provide a Digital Banking Experience Platform that combines the best of buy and build, reducing the time and effort required to create modern digital banking experiences by up to 80%.

Who are we?

Our name comes from Plumeria, a flower symbolising new beginnings. That spirit guides our mission as we chart a new way for how millions of people experience banking.

We are banking rebels with over two decades of impact. Our founders and leadership team helped build two banking unicorns and define new industry categories. Plumery was founded by a hands-on product and technology leader with 20+ years’ experience transforming banking globally, including helping establish Mambu and Backbase as category leaders.

Plumery is backed by world-class investors - Headline, BTV, Seedcamp, DN Capital, and QED - and distinguished angels including Ricky Knox (founder, Tandem Bank), Didier Valet (former Deputy CEO, Société Générale Group), Charlie Songhurst (former Head of Strategy, Microsoft), Alan Morgan (former Senior Partner, McKinsey & Company), Nathaniel Harley (Co-founder & CEO, MANTL), and others. Most importantly, we’re powered by an exceptional, diverse, and inclusive team.

About the job

We are seeking an autonomous and proactive Technical Delivery Manager to support our customers with platform implementation and drive their success in the most efficient and structured way - intelligently balancing the process expectations of demanding clients with the agility and outcome-focused culture of Plumery.

What will you work on?

• Shape delivery practices: Partner with leadership to design and continuously improve our delivery methods, playbooks, and metrics.
• Own end-to-end delivery: Lead implementation of the Plumery platform from kickoff to go-live for high-impact customers.
• Orchestrate stakeholders: Coordinate product engineering, partners, and customer teams; run cadences and keep everyone aligned.
• Enable partners: Guide and unblock partner teams involved in delivery to ensure quality and speed.
• Communicate with clarity: Establish crisp, ongoing communication between the customer and internal/partner teams.

Who are you?

• Enterprise delivery pro: 8+ years managing complex programmes in banks, insurers, telcos, or similar enterprises.
• Pragmatic operator: Skilled at structuring projects, managing dependencies, and unblocking teams, using lightweight, effective practices (not process for process’s sake).
• Technical fluency: Having a technical background is a significant advantage; comfortable with modern platforms, APIs, cloud, and integrations; quick to learn new technical concepts.
• Remote-first communicator: Thrive in async, written-first collaboration; you write clearly and structure information well.
• Servant-leader: You enable others to do their best work; you influence without heavy-handed control.
• Excellent communicator: Fluent English, concise and audience-aware in writing and speech.

What will you get?

• Impact & autonomy: Help define the practice at an early stage and challenge the status quo - how the market works, how we operate, and how you work.
• Healthy balance: We prioritise efficiency over long hours and respect time outside work.
• Ownership: Competitive equity package.
• Flexibility: Flexible working hours and a remote-friendly setup.
• Mobility: Visa sponsorship in the Netherlands (where applicable).