Operations Coordinator

Operations Coordinator (Remote, US)

Our client is a leading provider of cutting-edge network software and hardware.

They are now seeking a talented and detail-oriented Operations Coordinator to support their growing US business operations. This role is based in the US and reports directly to the COO.

Responsibilities:

• Financial and Administrative Management: Managing the post-delivery financial process by initiating customer invoicing, coordinating with the Finance team to track payments and manage accounts receivable follow-up, and handling ordering processes from vendor coordination to delivery follow-up.
• Operational Support: Overseeing day-to-day US operational activities, supporting the Sales Team and COO in operational planning and process improvements, and assisting with logistics and inventory management for hardware deliveries.
• Documentation and Reporting: Maintaining accurate operational records, reports, and documentation, as well as monitoring and reporting on key operational KPIs.
• Compliance: Ensuring compliance with company policies and operational procedures.

Requirements:

• MUST: Minimum3+ years of experience in operations, order management, invoicing, or a related field.
• MUST: Proficiency in Microsoft Office (Excel, Word, Outlook).
• MUST: Tech-savvy and quick to learn new systems.
• MUST: Excellent communication skills (written and verbal) in English.
• MUST: Detail-oriented, highly organized, proactive, and able to work independently.
• MUST: Strong interpersonal and collaboration skills, strong work ethic with a "can-do" attitude, and the ability to prioritize and multitask in a dynamic environment.
• Experience with ERP/CRM systems is a plus.