Data Analyst

Full-Time | Remote-First (UK Based) | Quarterly Team Meet-Ups (Leicester / London)The Opportunity

CB1 Medical and CB1 Pharmacy are scaling rapidly.

As we grow, we need sharper visibility across commercial performance, operational efficiency, patient journeys and revenue drivers. We are hiring a Data Analyst to sit at the intersection of Commercial, Operations and Leadership - turning raw data into clear recommendations that streamline workflows, increase revenue and improve patient experience.

This is not a passive reporting role.

It is a hands-on, insight-led position for someone who can interrogate data, apply AI intelligently, and influence decisions across the business.

You will report into the senior leadership team and work cross-functionally with Commercial, Marketing, Operations, Pharmacy and Clinical teams.

About CB1 Medical & CB1 Pharmacy

CB1 Medical and CB1 Pharmacy are among the largest and fastest-growing private medical cannabis providers in the UK.

Clinician-founded and governance-led, we combine regulated healthcare excellence with health-tech innovation to deliver high-quality patient care at scale.

We operate in a structured, compliance-driven environment where data integrity, operational efficiency and commercial clarity are critical.

Systems & Data Sources You Will Work With

You will analyse and connect data across:

• CRM and patient management systems
• Pharmacy and prescribing datasets
• Marketing and acquisition platforms
• Operational workflow systems
• Financial and billing data
• Microsoft 365 / Azure ecosystem (Power BI, SQL environments, SharePoint, etc.)

You must be comfortable navigating structured and semi-structured data across multiple systems and reconciling inconsistencies.

What You’ll Be Responsible ForCommercial & Revenue Analysis

• Build and maintain dashboards tracking core commercial KPIs (conversion funnels, activation, retention, revenue per patient, operational throughput).
• Identify bottlenecks and inefficiencies across the patient journey.
• Conduct deep-dive analysis into funnel performance to increase activation and lifetime value.
• Support pricing, product and service optimisation through data-led recommendations.
• Validate ROI of new initiatives, tools and workflow changes.

Operational Efficiency & Process Optimisation

• Analyse operational workflows to identify stress points, delays and duplication.
• Translate operational metrics into clear recommendations to reduce friction and lower cost-to-serve.
• Partner with Ops leaders to shift workflows from reactive to proactive.
• Support forecasting and capacity planning using historical and live data.

AI-Enabled Insight & Automation

• Apply tools such as Claude, GPT and Microsoft Copilot to:
• Accelerate analysis
• Improve workflow automation
• Generate structured reporting outputs
• Support prompt optimisation for internal AI use cases
• Identify opportunities to embed AI into reporting, insight generation and operational processes.
• Help the business move from manual reporting to intelligent insight systems.

Strong practical understanding of generative AI tools is required - not just awareness, but applied usage in analytical workflows.

Data Infrastructure & Reporting

• Design and maintain Power BI dashboards used across the business.
• Write advanced SQL queries to extract and analyse structured data.
• Conduct ad-hoc analysis in Excel and Google Sheets.
• Ensure data integrity and consistency across reporting.
• Work with stakeholders to define and standardise KPIs.
• Support development of a clear “single source of truth” for operational and commercial data.

Information Governance & Data Protection

You will be expected to:

• Ensure compliance with UK GDPR and internal data protection policies.
• Operate in line with NHS DSPT principles where applicable.
• Maintain appropriate controls over data storage and sharing.
• Ensure sensitive patient data is handled securely and not transferred to unauthorised services.
• Support auditability and traceability of reporting outputs.

This is a regulated healthcare environment - governance is not optional.

What We’re Looking ForEssential

• 1 - 3 years’ experience in a Data Analyst or BI Analyst role.
• SQL capability.
• Experience with Power BI.
• High proficiency in Excel and/or Google Sheets.
• Demonstrable practical experience using Claude, GPT, Microsoft Copilot or similar AI tools in analytical workflows.
• Experience supporting Commercial and/or Operations teams.
• Ability to link data insights directly to revenue and efficiency outcomes.
• Strong communication skills - able to explain technical findings in plain English.
• High attention to detail and data integrity.

Desirable

• Experience in healthcare, pharmacy or other regulated environments.
• Exposure to modern data stack principles.
• Experience building forecasting or predictive models.
• Familiarity with automation tooling and workflow optimisation.

What Success Looks Like (First 3 Months)

Within your first three months, we would expect to see:

• Clear, trusted dashboards used regularly by leadership.
• Identified and delivered measurable improvements in at least one key funnel (e.g. conversion, retention, or cost-to-serve).
• Reduced manual reporting burden through automation and AI.
• Established consistent, agreed KPI definitions across Commercial and Ops teams.

Interview Process

• Initial screening interview
• Technical / stakeholder interview
• Short practical task using structured data to produce analysis and recommendation
• Final discussion with leadership

The practical task is designed to assess analytical thinking, clarity of communication and commercial judgement.

Working Environment

• Remote-first (UK based).
• Quarterly in-person team meet-ups (moving towards monthly).
• Fast-paced, scale-up environment.
• Governance-led and compliance-aware.
• High ownership and visibility across leadership.

Why Join CB1?

• High visibility across Commercial and Operations strategy.
• Opportunity to shape how AI and data are embedded in a regulated healthcare business.
• Ownership of meaningful, revenue-impacting work.
• A team that values clarity, rigour and measurable outcomes.

If you are commercially sharp, technically strong, AI-literate and comfortable operating in a regulated environment, we would welcome your application.

Please submit your CV and a short summary outlining how you have used AI tools within your analytical workflow.