Technical Business Process Analyst - Telecom

**Please visit https://forms.gle/LWypBJ9f7aM4HVp67 to complete the screening process**About Cartesian

For more than 35 years, we’ve partnered with clients around the world to design and deliver strategies that transform their products, services, and organizations - and, in turn, the industries they shape. Our work is driven by a deep commitment to solving the toughest challenges our clients face, always guided by their ultimate ambition: to connect with and delight the people they serve. We’re passionate about uncovering insights, approaching problems from fresh angles, and cutting through industry complexity. We don’t just deliver solutions - we deliver clarity, direction, and momentum. In doing so, we help organizations drive meaningful changes in themselves, across their industries, and throughout the world.

Role Overview

Cartesian is seeking a Senior Technical Business Process Analyst to support a Tier 1 Telecommunications Service Provider in their digital transformation of BSS/OSS platforms. This role is critical in developing comprehensive business and technical process documentation that supports the modernization of core business processes.

The successful candidate will be responsible for documenting business processes and system architecture by analyzing various deliverables to produce both functional and technical process flows. The ideal candidate will have a strong background in business analysis, a solid understanding of enterprise system architecture, and excellent consulting skills. Familiarity with SOX or operational controls is also essential, particularly in the context of risk mitigation.

Key Responsibilities

• Analyze business and technical documents (e.g., Business Requirements, Functional Requirements, Application Context Diagrams, technical documents) to create comprehensive business and technical processes.
• Collaborate with technical and business stakeholders to collect, clarify, validate, and refine both business and technical processes.
• Evaluate financial/operational controls to confirm completeness and accuracy as well as document and collaborate with stakeholders to mitigate risks associated with any control deficiencies.
• Create Application Context Diagrams (ACD)/System Interface Diagrams and Business Process Diagrams.
• Facilitate stakeholder reviews and obtain sign-off on process documentation.

Required Qualifications

• Solid business analysis skills with a strong analytical mindset and attention to detail
• Strong communication skills (written, verbal, presentation, active listening)
• Excellent client interfacing skills, including responsiveness, adaptability, and follow-through
• Strong consulting mindset with the ability to think strategically, communicate effectively with both technical and non-technical stakeholders, and adapt quickly in dynamic client environments
• Demonstrated ability to independently overcome project obstacles thought creativity, problem solving, and self-motivation
• Experience with large enterprise system architecture
• Proficient in creating both business and technical process models (e.g. ACDs, data flow diagrams) based on analyzing documentations (e.g. business requirements, systems requirements, architecture diagrams, etc.)
• Experience with tools such as Vision. Lucidchart, Bizzdesign
• Ability to collaborate effectively with team members and provide clear direction to small teams
• Familiarity with Sarbanes-Oxley Act (SOX) and/or operational controls
• Technical background in such areas as software development, system architecture, data analysis, or quality assurance

Preferred Qualifications

• Telecommunication industry experience
• Basic understanding of finance and/or accounting principles
• Understanding of the Agile methodology

Employment Type

• Full-time | Remote | Location Flexible (must be US-based)

What We Offer

• Strategic focus on the TMT sector and a reputation for solving the industry’s toughest challenges
• Exposure to high-impact projects in the TMT sector
• Opportunity for professional growth and advancement
• Collaborative, entrepreneurial culture where your ideas matter
• Competitive compensation and benefits

Cartesian is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Important Note_Only applicants that complete screening process will be reviewed. Incomplete submissions will not be considered._