About the Company
SMT Inc. provides critical power distribution equipment and field services for data centers, industrial facilities, and utility customers. Its solutions include Remote Power Panels (RPPs), Power Distribution Units (PDUs), and Static Transfer Switches (STSs).
As the company's installed base continues to grow, the Field Services organization is expanding its capabilities in commissioning, service campaigns, vendor management, and customer support.
About the Role
SMT Inc. is seeking a Senior Field Project Manager to lead end-to-end field execution for critical power systems. This customer-facing role will oversee commissioning and turnover of new installations, multi-site preventive maintenance campaigns, third-party technician networks, and field service standards.
The position is remote with 50–75% domestic travel. The successful candidate will serve as a key technical and customer-facing representative, working closely with facilities teams, engineering leaders, contractors, technicians, and service partners.
Key Responsibilities
- Plan and execute factory witness testing, site acceptance testing, IST, ORT, energization, and project turnover.
- Develop commissioning scripts and test procedures aligned with NETA and customer requirements.
- Coordinate general contractors, electrical subcontractors, commissioning authorities, and customer facilities teams.
- Lead punch-list closure, root-cause analysis, and technical escalations.
- Scope, price, schedule, and manage multi-site preventive maintenance campaigns.
- Manage project budgets, labor forecasts, parts logistics, and schedules.
- Analyze equipment condition data and recommend proactive maintenance or replacement strategies.
- Select, qualify, onboard, and manage third-party service vendors and technicians.
- Monitor vendor training, insurance, site access, equipment calibration, and safety compliance.
- Conduct field audits and manage corrective actions.
- Maintain vendor scorecards, rate agreements, and service network strategies.
- Develop commissioning procedures, maintenance protocols, service bulletins, and field reporting templates.
- Support quality processes, nonconformance reporting, CAPA, and engineering feedback.
- Build relationships with facilities managers, chief engineers, and reliability teams.
- Support service renewals, expansions, retrofits, spare-parts programs, and training opportunities.
- Assist sales teams with technical scoping, site assessments, and proposals.
Benefits & Perks
- Medical, dental, and vision insurance.
- Life insurance.
- Short-term disability coverage.
- Supplemental insurance options.
- Pet insurance.
- 401(k) with company match.
- Paid time off.
- Paid holidays.
- Opportunities to work on critical power infrastructure supporting data centers, industrial facilities, and utilities.
Basic Qualifications
- 10+ years of progressive experience in field service, commissioning, or project management within the electrical power industry.
- 5+ years working directly with low- and medium-voltage power protection and distribution equipment.
- Experience with switchgear, switchboards, panelboards, UPS systems, transfer switches, PDUs, RPPs, busway, and protective relaying.
- Experience managing multi-site field programs, including scheduling, budgets, subcontractors, and reporting.
- Ability to interpret electrical one-line diagrams, schematics, control/wiring diagrams, submittals, and equipment specifications.
- Experience with electrical testing methods and equipment, including insulation resistance, contact resistance, primary/secondary injection, power-quality analysis, and thermographic inspection.
- Strong communication skills with both field technicians and customer engineering leadership.
- Valid driver's license and passport, or ability to obtain one.
- Ability to pass customer-required background checks and drug screening.
Preferred Qualifications
- Bachelor's degree in electrical engineering, mechanical engineering, or another STEM discipline.
- Equivalent military technical experience or completed electrical apprenticeship may substitute for a degree.
- Experience in hyperscale, colocation, or enterprise data centers.
- Familiarity with concurrent maintainability, fault tolerance, and Uptime Institute Tier concepts.
- OEM field service experience in critical power or electrical distribution.
- Experience with electric utilities, utility interconnection, BESS, renewable energy, or generation commissioning.
- Knowledge of EPMS, BMS, and branch circuit monitoring integration.
- Familiarity with ISO 9001:2015, internal audits, and CAPA.
- Experience developing third-party service networks.
- PMP, CMRP, or NETA Level III/IV certification.
- OSHA 30-Hour certification.
- Current NFPA 70E training and qualified electrical worker status.
- First Aid, CPR, and AED certification.
Equal Opportunity Statement
SMT Inc. is committed to maintaining a professional, safe, and inclusive workplace. Employment decisions are based on qualifications, experience, skills, and business requirements. The company values individuals who demonstrate technical expertise, safety awareness, accountability, collaboration, and a commitment to delivering high-quality service to customers.
