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CLAIMS SPECIALIST (NSW, VIC, QLD, & SA)

Bay Building Services
Department:Customer Service
Type:REMOTE
Region:Australia
Location:Sydney, New South Wales, Australia
Experience:Entry level
Estimated Salary:A$50,000 - A$70,000
Skills:
CUSTOMER SERVICECOMMUNICATIONCLAIMS PROCESSINGKPI MANAGEMENTTEAM COLLABORATION
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Job Description

Posted on: February 3, 2026

About The Role We are actively seeking a ‘Claims Specialist’. We’re looking for someone with a passion for excellence to our Team and take on the role of delivering top-notch service, while forging strong connections with our clients. As Claims Specialist, you’ll dive into the front-end process, ensuring you’re across claim progress and KPIs, but most importantly exceptional communication across total claim life! This is a great opportunity to grow your client relationship skills, managing and providing nothing short of stellar service. As a natural people person, your engagement and relationship skills will be key! No matter where you’re based we want to hear from you. Here's what you'll do!

  • Successfully drive front-end claims, partnering with internal and external teams alike
  • Deliver service excellence to our unique clientele.
  • Build and maintain lasting relationships, striving to deliver on KPI's.
  • Most importantly, maintain an open line of communication across the total claim life!

And who are you?

  • You'll be a customer service champion!
  • Enjoy a challenge, striving to deliver on KPI's
  • Work collaboratively with a team
  • Proven customer service and communication skills

If you're interested in a change and would like to apply, please speak with your Manager in the first instance, then apply! We cant wait to hear from you.

Originally posted on LinkedIn

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