Manager, Business Intelligence

"The Marketing team is poised for unprecedented growth and opportunity. We're in a very unique position where we've experienced tremendous success but are far from exhausting the whitespace around us. There is a unique opportunity to join a rising organization and make a significant and immediate impact." Mark Lynch - Senior Director, Demand Generation

Are you ready to lead the data revolution in a fast-paced, high-impact marketing environment? Absorb is on the hunt for a Manager, Business Intelligence who’s equal parts strategist, builder, and storyteller. In this role, you’ll architect the insights engine that drives smarter decisions across Marketing and Product—from defining rock-solid metrics to unlocking full-funnel visibility and powering automation at scale. You’ll lead a talented team, shape the data culture, and partner with cross-functional leaders to turn complexity into clarity. If you thrive on turning data into action and love enabling teams to move fast with confidence, this is your moment.

Absorb Culture - Absorb LMS

What you’ll do:

• Establish and maintain the semantic layer (metrics, dimensions, business logic) so Marketing, Product, and Enablement share one source of truth.
• Deliver decision-ready dashboards and self-serve for product and marketing performance; drive adoption and consistency.
• Build end-to-end visibility across the prospect and customer funnels.
• Own tracking plans and governance (naming, schemas, consent/PII) for Marketo (including Engage & Measure) and Pendo; ensure accurate, current instrumentation.
• Ensure timely, accurate campaign support (lists, segment definitions, suppressions, enrichments, QA) so planned campaigns launch on schedule.
• Maintain data pipelines and SLAs that keep reporting current and dependable.
• Own data quality workflows (lineage, alerts, anomaly checks, backfills) and documentation; uphold privacy/compliance standards.
• Manage a small team; run 1:1s, reviews, and career development; establish intake and prioritization rituals.

What you’ll bring:

• 5-8 years in BI/Analytics with cross-functional stakeholders (Marketing, Product, RevOps).
• 2+ years of people management experience
• Hands-on with a major BI tool (Looker/Power BI/Tableau) and semantic-layer concepts.
• Experience with SQL and data-modeling (dbt or similar).
• Proven ownership of marketing automation and/or product analytics instrumentation, specifically Marketo and Pendo (tracking plans, field hygiene, event schemas, QA).
• Familiarity with GA4/UTM governance, Salesforce/CRM objects, and ETL/ELT (e.g., Fivetran/Stitch) in a cloud DW (Snowflake/BigQuery/Redshift).
• Clear communicator who can define metrics, set expectations/SLA, and drive adoption without boiling the ocean.
• Nice-to-have:
• Experience with marketing attribution and multi-touch reporting
• Experience working with Salesforce
• Experience supporting paid search performance reporting and optimization.

Are you ready to become an Absorber?What we offer:

• Fully remote-first work with flexible work arrangements
• Comprehensive Health and Wellness Benefits, generous time off, comprehensive medical and dental benefits based on your country of location
• New Hire Equipment Allowance and monthly Flex Allowance to support your success
• Endless opportunity for career growth and internal mobility
• Employee driven DE&I programs

Who are we?

Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

• We achieve exceptional results by genuinely caring about each other and the work we do
• We’re united, and we grow through our commitment to elevating continual learning!

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com