ELIZABETH WANJIRU KAHUTA

I bring strong administrative support skills, solid customer service experience, and a proven ability to work effectively in remote environments. I have hands-on experience handling daily administrative tasks such as email and calendar management, data entry, document preparation, and client communication. In addition, I spent two years working as a chat moderator with Cloud Workers Company, where I supported customers in real time, handled inquiries professionally, and maintained high service standards. That role strengthened my communication skills, attention to detail, and ability to manage multiple conversations while staying calm and focused. I have received customer service training and consistently apply best practices such as active listening, problem-solving, and clear written communication. My background as a Virtual Assistant has made me highly organized, self-directed, and comfortable using digital tools to collaborate remotely and meet deadlines without close supervision.