Shay Arquiza

how to organise emails using labels/folders • basic email etiquette and professional replies • using tools like Gmail and Outlook • scheduling using Google Calendar • • setting reminders and managing time zones scheduling posts (Meta Business Suite, Buffer, etc.) • basic caption writing • replying to comments and DMs • content organisation • basic Canva editing Google Sheets / Excel basics • data organisation and accuracy • basic online research • attention to detail • presenting data clearly clear and professional communication • handling complaints calmly • using email and chat tools • problem-solving • creating response templates formatting emails and newsletters • uploading email lists • scheduling campaigns • basic copy editing