Cassidy R. Guarino

Experienced Customer Service Representative with over 10 years in the industry, specializing in phone-based support to assist customers with a wide range of product and service-related inquiries. Known for strong conflict resolution and problem-solving abilities, combined with excellent communication, active listening, and sales strategy skills. Proficient in navigating computer systems and managing high volumes of customer interactions with professionalism and efficiency. Seeking a remote customer service position that offers opportunities for growth, along with a fair commission and/or bonus structure, where I can continue to contribute to customer satisfaction and team success.