Anonymous Professional
Private ProfileCustomer support consultant
Madurai(🇮🇳 IN)Open to Relocation
Posted May 9, 2026
Expected Annual Salary
$8500
USD • Full Time
Expected Annual Salary
$8500
Full Time
Market Value
64
About Me
Customer Product Support Specialist with 3.5+ years of experience in
ERP application support and medical device domain. Proven ability to
resolve high-volume customer issues, improve customer experience
(CX), and ensure SLA adherence. Skilled in troubleshooting, root cause
analysis (RCA), escalation management, and technical documentation.
Experienced in leveraging AI-driven solutions to enhance support
efficiency and knowledge management.
Professional Details
Job Category
Customer Service
Experience Level
Mid-Level
Work Mode
REMOTE
Location
Madurai(🇮🇳 IN)
Contract Type
Full Time
Skills
customer experience (cx) & customer satisfaction (csat)sla management & ticket resolutionroot cause analysis (rca) & troubleshooting
Professional Links
Preferred Work Areas
USAUKAustraliaEU