Misha Hataya

Bilingual Service Professional | Customer Support & Operations Adaptable and detail-oriented professional with 4 years of experience in high-volume customer service and the restaurant industry. Proven track record in frontline service delivery, senior-level staff coordination, and operational support. Native-level fluency in English and professional proficiency in Japanese, with specialized experience in providing bilingual support within tourist-facing environments. Currently transitioning into Remote Operations and Administrative Support, leveraging a strong foundation in problem-solving, site safety/security protocols, and cross-cultural communication. Committed to delivering efficient, high-quality results in fast-paced, digital-first environments.