Experience Design Associate

We are expanding our remote team and looking for motivated individuals who love helping others create meaningful experiences. In this role, you will coordinate and book reservations for clients around the world including accommodations, cruises, excursions, transportation, and events. The ideal candidate enjoys organization, problem-solving, and connecting with people. You will have flexibility, ongoing training, and access to exclusive perks while working remotely. Responsibilities:

• Design and manage personalized itineraries
• Research and coordinate reservations across multiple vendors
• Understand client preferences and provide tailored recommendations
• Communicate clearly and promptly with clients
• Resolve any booking-related issues
• Maintain accurate records and client notes
• Participate in ongoing training and skill development

Benefits:

• 100% remote
• Flexible schedule
• Access to exclusive perks and incentives
• Supportive, collaborative team environment

Requirements:

• Citizenship in the US, UK, Mexico, Australia, or Spain
• Fluent in English with strong communication skills
• Smartphone with internet access (laptop or desktop is also recommended)
• Organizational and customer service skills
• Customer service or hospitality background a plus