Sales Advisor
Fully remote - with occasional travel to Edinburgh
preference is that you are living in Scotland
Location: Fully remote, with occasional travel to Edinburgh for company days.
Hours: 37.5 hours per week, including Saturday and Sunday.
About Travelnest
Travelnest helps holiday property owners grow their bookings by advertising their properties across leading platforms, including Airbnb and Booking.com, all through one simple solution.
About the role
We're looking for a Sales Advisor who gets a buzz from speaking to customers. You'll spend your day on calls, WhatsApp and email with property owners who have signed up to Travelnest but haven't gone live yet, and your job is to get them there. Some are a quick yes, others need a few days or weeks.
No two hosts are the same. Some are new to hosting, others have been doing it for years and are weighing us up against doing it themselves or going with someone else. You'll need to get to each host's pain points quickly and tailor your message to solve them, leading with the part of Travelnest that matters to them.
We don't make money until the host does. Getting hosts live is your primary goal, but the way you pitch and set them up decides whether they're a good fit and stay, so keep both in mind as you sell. That means setting accurate expectations from the first conversation.
We're a small business that changes fast, so you'll get stuck in, stay close to customers and get into the weeds of how we win the right hosts and keep them. If you want real, on-the-ground sales experience in a start-up, with your own pipeline and experienced reps around you, this is the place to get it.
What you'll be doing
● Converting prospects: Selling to property owners through calls, online meetings, WhatsApp and email, tailoring your approach to their needs and confidently influencing buying decisions.
● Managing your pipeline: Owning new and historical leads, building relationships and proactively following up to progress opportunities.
● Finding the right fit: Understanding customer needs, handling objections and recommending solutions that balance conversion with long term customer success.
● Supporting customer success: Working with our Onboarding team to help customers get their properties live and identify further sales opportunities.
● Driving performance: Working towards sales targets, managing your activity in HubSpot and using initiative to improve how we work.
What we're looking for
● Previous sales experience, ideally in an inbound or customer facing environment, where you’ve had to persuade people rather than just help them.
● Energised by customer contact and genuinely get excited about solving for the customer.
● Strong communication and persuasion skills, with the confidence to tailor your approach and influence buying decisions.
● Good commercial judgement, balancing sales conversion with customer suitability and long term success.
● Curious and problem solving skills: you ask good questions, listen properly and adjust to what you hear.
● Persistence and resilience, keeping opportunities moving over days, weeks or months without being pushy.
● Strong organisational skills and the ability to manage multiple leads and follow ups.
● Comfortable taking initiative, working independently and adapting to changing priorities.
● Open to feedback, coaching and improving your approach.
Desirable, but not essential:
● HubSpot or similar CRM experience.
● Experience in a startup, scaleup or smaller business.
● Experience in travel, hospitality, property or technology