Employer Industry: Human Resources Services Why Consider This Job Opportunity

• Salary up to $23.00/hr
• Fully remote position allowing flexibility in work location
• Comprehensive benefits package including medical, dental, and vision coverage
• Opportunity to gain valuable experience in corporate and HR-related functions
• Supportive work environment that emphasizes employee well-being and assistance

What To Expect (Job Responsibilities)

• Manage employee inquiries related to Leave of Absence and Disability, ensuring timely and accurate responses
• Serve as the first point of contact for inquiries via phone, chat, and email
• Build trust with employees through empathetic communication and personalized support
• Collaborate with cross-functional teams to resolve issues and update policies
• Utilize critical thinking to balance process adherence with employee needs

What Is Required (Qualifications)

• Proven customer service experience, particularly in a remote environment
• Strong communication skills with the ability to empathize with employees
• Experience managing confidential employee information
• Detail-oriented with strong analytical and problem-solving abilities
• Ability to adapt to changing workloads in a fast-paced environment

How To Stand Out (Preferred Qualifications)

• Experience in HR practices and processes
• Demonstrated ability to handle sensitive employee matters with discretion
• Familiarity with case management systems or related software

HumanResourcesRemoteWork #EmployeeSupport #CustomerService #CareerGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.