Project Manager (Healthcare)

About The Role

Our client is seeking a Project Manager to lead the development and implementation of project management and Agile delivery for multi-million-dollar healthcare technology implementations for its customers. This role is crucial for ensuring successful project outcomes and customer satisfaction.

Key Responsibilities

• End-to-end project management, including scope, planning, risk, issue, communication, and integration management.
• Managing delivery using an Agile framework and Scaling Up Processes/People.
• Reporting to leadership on various OKRs and KPIs.

A Day in the Life

• Manage a project according to a Contract/Service Order.
• Ensure product/project vision and goals are met by understanding customer business/technical needs, translating needs into requirements, and working closely with the team on delivery.
• Create project/release/sprint plans and present them to the customer and internal stakeholders. Maintain/track project progress to plan using tools like Smartsheet, JIRA, etc.
• Create/maintain documentation and deliverables such as Project Charter, Gantt charts, Best Practices, Lessons Learned, etc.
• Implement proactive risk/issue management processes and mitigate risks by collaborating with stakeholders.
• Prepare and publish weekly/monthly/governance status reports to the customer and internal stakeholders.
• Manage resource capacity and utilization.
• Manage customer and internal meetings and document/publish minutes. Track action items to closure.
• Liaise with product, engineering, infrastructure, and other teams to address customer needs.
• Managed end-to-end transition to production support. Track production tickets, etc., to closure.
• Track and produce key KPIs/OKRs/metrics.
• Facilitate core Agile ceremonies and best practices such as sprint planning, review, retrospective, demo, etc.
• Challenge and remove organizational and cultural impediments.
• Serve as a project management and Agile knowledge source within the organization.

Required Qualifications

• 7+ years of project management experience.
• 3+ years of business analysis experience.
• Computer Science or Engineering (any discipline) background.
• Customer-facing and stakeholder management experience.
• Top-notch problem-solving, negotiation, and influencing skills.
• Experience with Project Management and Agile framework/tools (Jira, Confluence, Smartsheet, Rally).
• Experience in expectation management/value delivery to ensure customer satisfaction.
• Good presentation and communication skills.
• Experience managing government customers/projects.

Preferred Qualifications

• Experience in Value-Based Care projects and a basic understanding of this field.
• Experience in Healthcare Data Analytics with a focus on the understanding of health care data formats (CCDA, HL7, etc.).
• Experience in IT/Automation (APIs, SQL, BI).
• PMP Certification.

What is Offered

• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays.

• Best-in-Class Parental Leave: Spend quality time with your growing family with a generous parental leave policy.

• Recognition & Rewards: Get rewarded with monetary incentives and company-wide recognition for impact and dedication.

• Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”