Sales Agent

Company Description: SUMEC is a leading global steel trading company backed by the Global Fortune 500 company SINOMACH. The company specialises in steel procurement consulting, tendering, and the export of steel and metal products to diverse industrial clients. In 2020, the company achieved annual revenue of ¥84.8 billion and a total import and export value of $7.4 billion, reflecting its strong global presence. Applicants can expect to join an established, growth-oriented organisation with extensive international business operations.

Role Description: This is a full-time role for a business development manager at SUMEC, who will identify and qualify new business opportunities, build and maintain relationships with clients, and promote steel products and services across Australia. Daily responsibilities include managing inbound and outbound sales inquiries, preparing quotations and proposals, and supporting contract negotiations in coordination with internal stakeholders. The role involves closely tracking market trends, competitor activities, and customer needs, while maintaining accurate records in CRM or related systems. The applicants will also collaborate with internal teams to ensure smooth order processing, after-sales follow-up, and continuous improvement in customer satisfaction.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with clients and internal teams.
• Proven Customer Service capabilities, with a focus on responsiveness, relationship-building, and issue resolution.
• Demonstrated Sales experience, including lead generation, pipeline management, and closing deals.
• Familiarity with Insurance or related financial products is beneficial, especially for structuring deals and managing risk.
• Experience in Training or mentoring peers or clients on products, services, or processes is an advantage.
• Bachelor’s degree in Business, International Trade, Marketing, or a related field, or equivalent practical experience.
• Comfort working in a remote, cross-cultural environment with global stakeholders; proficiency in English required, additional languages a plus.
• Basic understanding of international trade practices, contracts, and logistics is preferred.