1. About Our Client:
This organization operates in the pool services industry, providing maintenance and care solutions. It addresses the challenge of delivering reliable and customer-friendly pool care by maintaining efficient operations and scheduling support to ensure smooth service delivery. The company has a growing presence across Canada and the US, emphasizing a practical and approachable work environment.
2. About the Opportunity:
The Administrative Coordinator plays a key role in supporting the operational workflow by managing communications and scheduling. This position ensures that customer interactions and field technician coordination run efficiently, contributing directly to the organization’s ability to deliver timely and organized pool maintenance services.
3. Responsibilities:
- Handle inbound and outbound calls including booking, rescheduling, and follow-ups
- Manage scheduling and route coordination for field technicians
- Maintain accurate customer records and service notes
- Provide a professional and calm customer service presence
- Assist with various administrative tasks as needed
4. Requirements:
- Strong communication skills across phone, email, and in-person
- Comfort with scheduling software and standard office tools
- Ability to multitask effectively
- Calm and solutions-oriented approach under pressure
- Customer service or scheduling experience is beneficial but not required
5. Pay Range and Compensation Package:
- The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.
6. Benefits & Perks:
- Remote work options
- Uniforms provided
- No evenings or weekends
- Monday to Friday schedule
- Bonus opportunities
- Career advancement opportunities
- Paid training
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.
