An exciting opportunity for an experienced Client Support Officer to join an established software business in a 100% remote, work from home role.
You’ll provide day-to-day customer support, user assistance, online training and administration, helping clients get the most out of the company’s software platform. This is a great opportunity for someone from customer service, client support, help desk or administration who enjoys problem solving, building relationships and working independently.
Benefits To You
- 100% remote / work from home anywhere in Australia
- $80,000 - $95,000 + super
- Flexible start and finish times
- Monday to Friday role
- No commute or office attendance required
- Join an established software business supporting clients across ANZ
- Opportunity to build your experience within the software and technology sector
- Varied role across client support, online training and administration
- Providing timely and effective client and customer support
- Responding to user queries and providing clear solutions
- Delivering and assisting with online client training
- Supporting clients with the use of the software platform
- Maintaining and improving customer support resources
- Building strong relationships with clients and internal teams
- Experience in customer service, client support, technical support, administration or help desk support
- Self-motivated and comfortable working independently in a fully remote environment
- Experience working with accountants or accounting professionals, or a qualification in accounting, will be highly regarded but is not essential
Join an established software and technology business supporting clients across Australia and New Zealand. You’ll become part of a collaborative team and have the flexibility to work completely remotely while building your experience across client support and software.
Next Steps
If you’re looking for a Client Support Officer, Customer Support Officer or Customer Service role offering genuine flexibility and the opportunity to work 100% remotely, click Apply Now or contact Nia Williams at nia.williams@randstad.com.au for a confidential conversation.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Experience
2 years
