Email and CRM automation manager | Remote | £40,000 | Full time, permanent
Build the machine behind every message.
PiXL, the UK’s largest education leadership network, is looking for an Email and CRM Automation Manager to rebuild how we communicate with school leaders, from first contact to long term membership.
Email is our bread and butter. You’ll engineer the journeys, data and logic that make every prospect and customer feel known, and you’ll replumb our CRM so it works as one joined up system.
What you’ll build
Automated customer journeys for prospects and existing customers, designed stage by stage
Segmentation and personalisation that put the right message in front of the right leader at the right moment
Clean, connected data in Microsoft Dynamics 365, so every journey runs on information we can trust
Testing and optimisation routines that raise engagement every month, backed by clear reporting
Joined up working with paid media and the website, so email, ads and web act as one funnel
What you’ll do
Own PiXL’s email strategy and automation, from weekly sends to multi step nurture and renewal journeys
Audit and rebuild our CRM and marketing systems, fixing broken processes and connecting touchpoints
Run paid media campaigns that bring new prospects into those journeys
Turn performance data into insight that informs commercial decisions
Work alongside colleagues and agencies to get the best from every channel
What you’ll bring
Significant experience building email automation and segmented journeys
A logical, problem solving mind: you enjoy working out why something is broken and fixing it properly
Confidence with CRM platforms, data segmentation and list management
Strong analytical skills and a habit of testing, measuring and refining
Experience managing paid media, or the appetite to grow into it
Highly desirable: hands on Microsoft Dynamics 365 experience
Bonus: experience in education, membership or network organisations
What you’ll get
£40,000 salary
Remote and flexible working
32 days holiday plus 8 bank holidays
13% employer pension contribution
Medicash health plan
A 100% not for profit mission: stronger leaders, stronger schools
You’ll be analytical, methodical and calm under pressure, with the drive to improve systems and the confidence to influence others.
PiXL welcomes applicants of all backgrounds, identities and experiences.
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