Vendor Operations Manager

Vendor Operations Manager | Product Quality & Vendor Management

UK Remote | Fixed-Term Contract | Approx. £77,000 (Plus Benefits)

We are seeking a highly skilled Vendor Operations Manager to oversee vendor access, operations, and performance within a dynamic product quality and vendor management environment.

Key Responsibilities:

• Vendor Access & Onboarding: Manage onboarding/offboarding of vendor workers on internal tools; maintain vendor databases; track access issues and permissions.
• Vendor Performance & Operations: Coordinate business review meetings (QBR/MBR); ensure assignments are completed on time; develop surveys and presentations; track outcomes and follow-ups.
• Business & Financial Management: Support budgeting, forecasting, purchase requests, invoice tracking, and vendor cost management.
• Process Improvement & Documentation: Optimize workflows; maintain process documentation; create 'how-to' guides; collaborate with internal teams for process and tooling improvements.

Top Skills Required:

• Advanced Excel/analytics skills
• Strong financial management (budgeting, forecasting, financial analysis)
• Proven experience in vendor & project management
• Excellent written and verbal communication
• Proactive, detail-oriented, organized, and able to manage multiple priorities

Minimum Qualifications:

• 5+ years in vendor/project management
• BA/BS in relevant field
• Ability to work under pressure and collaborate with stakeholders

Preferred:

• Experience with business process tools
• Data analytics & visualization
• Active Directory or similar systems experience

Why Join:

Work in a fast-paced, collaborative environment where you will optimize vendor operations, drive process improvements, and support business-critical initiatives.