Credentialing Customer Support Specialist

Job Title: Remote Customer Support Specialist

Openings: 2

Location: Remote (Anywhere in U.S.)

Hours/Shift: 8-5pm local time (40 hours/week)

Duration: PERM/FTE

Salary: $50-60k USD/year (depending on location/experience level)

Must Haves

• 3+ years experience in customer support role
• 1+ years experience with Payer Enrollment, and/or Credentialing
• Proficient in using GSuites tools including GSheets, GDocs, and GMail
• Able to communicate well with a wide variety of internal and external contacts at all levels of the organization
• Must be able to work collaboratively in a team-oriented environment and be able to foster good working relationships with others both within and outside the organization

Plusses:

• Extensive experience with website chat, and email support
• Payer Enrollment experience

Role Overview

We are seeking a highly skilled and experienced Customer Support Specialist to join our growing Customer Support team. As a Customer Support Specialist, you will be responsible for providing world-class customer support by resolving complex customer issues while collaborating internally to

ensure our customers have the best experience possible.