The Role
- Execute user-centered design and validation activities for VA digital experiences
- Partner with Product Managers, UI Designers, SMEs, and UX Lead to improve usability and adoption
- Support user-centered validation activities across the product lifecycle, including usability sessions and UAT
- Create UI designs and high-fidelity prototypes grounded in Human-Centered Design (HCD) principles
- Translate user insights and UX guidance into product-specific flows, interactions, and recommendations
- Support iterative improvements based on user feedback and HCD input
- Bachelor's degree in a relevant discipline or equivalent practical experience
- 8-10 years of relevant UX, UI, usability, or product design experience
- Demonstrated understanding and experience creating UI designs and high-fidelity, interactive prototypes using tools like Figma, Sketch, or Adobe XD
- Experience supporting usability evaluations, task-based testing, or user-centered product validation
- Experience collaborating with product managers, designers, and developers
- Clear understanding of Agile methodologies
- Opportunity to support critical VA digital experiences
- Work in a fully remote role
- Contribute to improving usability and workflow for Veterans and clinical users





