Strategic Partnerships & Program Manager, Hero Foundation

About us Employment Hero is everything employment in one powerful system. We’re launching employers toward their goals, powering more productive teams and making employment easier and more valuable for everyone. First founded in 2014, we’ve scaled to a $2 billion valuation and a global team of 1600 employees. Today, Employment Hero supports over 300,000 small businesses across six countries, doing $120 billion in payroll each year and over 2 million active users on our platform. Last year, we launched our social impact initiative, the Hero Foundation. The Hero Foundation exists to connect people who are ready to work with employers who want great talent - and are ready to make a difference. We support overlooked job seekers and help businesses hire more inclusively by removing unnecessary barriers and matching them with motivated, work-ready candidates. About the role Reporting to the General Manager, you will manage and grow relationships with our existing network of social purpose organisations, training providers, and corporate employers while supporting the design, delivery, and reporting of our inclusive employment programs. Your time will be split between:

• Employer engagement and pipeline growth (driving campaigns, creating placement pathways, and expanding our network of inclusive employers)
• Partner and stakeholder management (building trust, identifying engagement opportunities, and tailoring approaches to different partner needs)
• Internal engagement and cross-functional collaboration (embedding the Foundation in marketing, product, and other internal initiatives)
• Impact measurement and reporting (developing a theory of change, tracking success metrics, and supporting reporting to the ATO, ACNC, and other stakeholders)

You’ll be the go-to for ensuring our operational momentum continues while also contributing to new initiatives and creative problem-solving with partners. Please note: applications for this role will close on Friday, 12 September__. To be considered, please make sure you submit an official application. While we appreciate the interest, we’re not able to accept applications sent via messages or email to the hiring team. What you'll own Employer Engagement & Pipeline Growth

• Work with internal teams to identify, engage, and activate inclusive employers across priority sectors.
• Co-design campaigns and initiatives to increase placement opportunities.
• Collaborate with employers to ensure candidates are set up for success.

Partner & Stakeholder Management

• Build, manage, and deepen relationships with existing and new social purpose partners, ensuring tailored engagement strategies for each.
• Identify creative ways to increase candidate engagement and registrations from partner organisations.
• Represent the Foundation in meetings, events, and ecosystem forums.

Program Delivery & Impact

• Oversee parts of the candidate-to-employer matching process and ensure high-quality follow-up on both sides.
• Lead the development and implementation of impact metrics and reporting frameworks.
• Capture and share success stories to inspire partners and employers.

Internal Collaboration & Strategy

• Embed the Foundation’s needs into Employment Hero’s product, marketing strategy, and customer engagement efforts.
• Anticipate cross-functional planning cycles (e.g., annual marketing planning) to secure early commitment.
• Contribute to strategic planning, especially as we expand into new geographies.

What we need from youEssential

• Proven experience in partnerships, stakeholder engagement, or program management.
• Highly skilled at building relationships and influencing at all levels, internally and externally.
• Able to thrive in fast-moving, ambiguous environments and deliver outcomes without waiting for perfect information.
• Highly organised, adaptable, and comfortable juggling competing priorities.
• A proactive, tenacious, GSD mindset - comfortable without rigid systems or processes.
• Strong written and verbal communication skills.
• A genuine interest in inclusive employment and social impact initiatives.

Desirable (but not essential!)

• Experience working for both social impact organisations and for-profit enterprises.
• Understanding of the Australian employment services or vocational education sector.

What we can offer At Employment Hero, we don't just talk about a better way to work - we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You'll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You'll own ESOP (employee share options) in one of the world's fastest-growing tech companies
• You'll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that's right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

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