HR and Benefits Coordinator

HR, Payroll & Benefits Coordinator

Location: Remote – Massachusetts HR experience required

Job Type: Full-Time

Salary: $50,000–$60,000 annually

Experience: 2–5 years

Position Overview

We are seeking a detail-oriented, organized, and dependable HR, Payroll & Benefits Coordinator to join our Human Resources team.

This fully remote position will support daily HR operations, including payroll preparation and review, employee benefits administration, leave management, employee relations support, and HR compliance.

The ideal candidate will have hands-on experience with Massachusetts employment laws and regulations, strong administrative skills, and the ability to manage multiple responsibilities while providing responsive and professional employee support.

This position is best suited for an HR professional who enjoys working in a fast-paced environment, assisting employees, and ensuring HR processes are accurate, organized, and compliant.

Key Responsibilities

Payroll Administration

• Assist with payroll preparation, review, and coordination to ensure accurate and timely processing.
• Review employee timecards, hours worked, payroll changes, deductions, and adjustments.
• Identify payroll discrepancies and coordinate with the payroll team to resolve issues.
• Maintain accurate payroll documentation and employee records.
• Assist with payroll-related employee inquiries.

HR Administration & Compliance

• Support daily HR operations, including employee onboarding, offboarding, and terminations.
• Assist with employee leave administration, including federal FMLA and Massachusetts Paid Family and Medical Leave (PFML).
• Help ensure compliance with Massachusetts employment laws, wage and hour requirements, and company policies.
• Coordinate termination paperwork, employee separation documentation, and final payroll information.
• Assist with workers' compensation claims, documentation, reporting, and follow-up.
• Maintain accurate and confidential employee personnel files.
• Support HR leadership with compliance-related documentation and administrative tasks.

Benefits Administration

• Assist employees with new hire benefits enrollment, annual open enrollment, and qualifying life event changes.
• Respond to employee questions regarding health insurance, benefits eligibility, coverage, and enrollment procedures.
• Coordinate with benefits providers and internal team members to resolve enrollment issues.
• Maintain accurate benefits records, employee elections, and supporting documentation.
• Assist with benefits-related communications and employee follow-up.

Employee Support & HR Coordination

• Monitor and respond to HR-related emails and employee inquiries in a timely and professional manner.
• Serve as a resource for employees with questions regarding payroll, benefits, leave policies, and general HR procedures.
• Organize, maintain, and update electronic employee files using Microsoft OneDrive and other HR systems.
• Assist with employee documentation, HR reporting, filing, and general administrative tasks.
• Work closely with HR leadership and payroll team members to ensure smooth daily operations.
• Assist with additional HR projects and responsibilities as needed.

Required Qualifications

• 2–5 years of professional experience in Human Resources, payroll, benefits administration, or a related role.
• Demonstrated knowledge of Massachusetts employment laws and HR regulations is required.
• Experience with payroll preparation, review, timekeeping, and payroll-related documentation.
• Working knowledge of federal FMLA and Massachusetts PFML requirements.
• Experience assisting with employee terminations, leave administration, and workers' compensation.
• Experience with employee benefits enrollment and answering benefits-related questions.
• Strong written and verbal communication skills, including professional email correspondence.
• Proficiency in Microsoft Office, Outlook, Excel, and OneDrive.
• Strong organizational skills, accuracy, and attention to detail.
• Ability to manage multiple priorities and work independently in a remote environment.
• Ability to handle confidential employee information with professionalism and discretion.

Preferred Qualifications

• Previous HR experience supporting employees in Massachusetts.
• Familiarity with Massachusetts earned sick time, wage and hour regulations, and final pay requirements.
• Experience with HRIS, payroll, and benefits administration platforms.
• Previous experience in healthcare, behavioral health, or a multi-location organization.
• Experience supporting HR teams with employee records management and compliance documentation.

Compensation & Work Environment

• Annual Salary: $50,000–$60,000, depending on experience and qualifications.
• Schedule: Full-Time.
• Work Location: Fully Remote.
• Massachusetts residency preferred; candidates outside Massachusetts with demonstrated Massachusetts HR and employment law experience will be considered.
• Collaborative role supporting HR leadership and payroll operations.

What We're Looking For

We are looking for a reliable, resourceful HR professional who can take ownership of day-to-day administrative responsibilities while working collaboratively with the HR team.

The ideal candidate is comfortable reviewing payroll information, assisting employees with benefits questions, coordinating leave documentation, organizing employee files, and supporting HR compliance requirements.

This is a hands-on coordination role that requires strong follow-through, attention to detail, and a solid understanding of Massachusetts HR practices.