MEMBERSHIP MANAGER - THE AUSTRALIAN CONTACT CENTRE ASSOCIATION, SYDNEY, NSW (REMOTE)

Come and work for an industry leading association! The Auscontact Association is an industry leading association for Contact Centres and Customer Experience across Australia. Supporting our members to deliver service excellence, we are entering an exciting phase for the industry with emerging technology and innovative solutions driving change across the environment. The role is yours to shape - bring your experience and expertise! Working remotely this is a rare opportunity to join a small but mighty team of dedicated professionals with a supportive hands-on Board. Initially a 12-month contract with the potential for permanency. What does your day look like?

• Connect with our members and actively promote the association
• Generate leads and prospecting activities
• Develop a growth strategy and maintain a pipeline
• Develop and update reporting to be shared transparently
• Secure new members, retain existing members and drive association growth

Why the Auscontact Association?

• No ego and we love to laugh: join a high performing, committed team who work hard to achieve outcomes for our industry
• Successful and long tenured brand well known and respected across the industry
• How gorgeous is Australia: you'll get to see it with some interstate travel to support our exciting awards nights, conferences and member events
• Attractive base salary and commission structure
• Who wants to commute anymore: remote working with flexibility to work in a way that suits you and our members

What are we looking for?

• A change maker who has a background in connecting with people, driving sales, membership growth and building trusting relationships
• You are self motivated with a strong results orientation
• A passion for service excellence and committed to working collaboratively with your interstate peers
• Working knowledge of contact centres, customer experience and service delivery environments

We are screening applications as they come in - don't delay, apply via SEEK today!