Patient Services Coordinator [210643]

Our major Healthcare client is looking for a Patient Services Coordinator for a 6 month consulting assignment. The Patient Services Coordinator is responsible for the daily activities across multiple service function areas. The Consumer Service Operations Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Patient Services Coordinator may perform installation, implementation, client support, client services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations. Investigates and settles claims and customer service issues. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Required Qualifications

• 2 years of administrative work experience, including typing/data entry
• Excellent verbal and written skills
• Previous customer service experience
• Ability to manage multiple or competing priorities
• Proficient in Microsoft Office Outlook and Word
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• High School Diploma
• Previous call center or phone customer service experience
• Medical patient scheduling experience

The target hiring compensation range for this role is $24.83 to $27.59 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. About Aquent Talent Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.