Adecco is supporting a confidential international organisation in recruiting a Junior HR Operations Specialist for its EMEA HR Operations environment.
In this role, you will support employees and managers throughout the employee lifecycle, resolve HR cases and help maintain a consistent, accurate and compliant HR service.
Your responsibilities
- Resolve HR tickets and employee cases in line with agreed service levels and quality standards.
- Provide guidance on HR policies, processes and employee lifecycle matters.
- Maintain accurate case documentation, categorisation and follow-up.
- Support payroll queries, HR administration, benefits, onboarding, offboarding and employee data changes.
- Handle employee information in accordance with GDPR, data privacy requirements and internal controls.
- Identify recurring issues and process gaps and suggest practical improvements.
- Support the accuracy of HR documentation and knowledge-base content.
What we are looking for
- 1–3 years of experience in HR Operations, HR Administration, Payroll, Benefits or Employee Services.
- Understanding of employee lifecycle processes.
- Experience working with HR tickets or employee cases.
- Familiarity with Workday, ServiceNow, Salesforce or another HRIS or case-management system.
- Exposure to supporting employees across multiple EMEA countries.
- Basic understanding of compliance, employment-law principles and data privacy.
- Strong organisation, attention to detail and documentation skills.
- Ability to work independently in a high-volume, service-level-driven environment.
Employment details
- Location: Remote within Poland.
- Contract: Employment contract with Adecco Group.
- Duration: 11 months, with the possibility of extension.
