
Human Resources Generalist
Job Description
Posted on: April 21, 2026
As the Human Resources Generalist at OuterBox, you will be responsible for supporting the People Team at OuterBox with a wide range of operational areas of responsibility, including employee relations, employee engagement, benefits, and compliance. The role is adaptable to evolving responsibilities as needed. Job Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Serve as a first point of contact for team member inquiries and clarification, identifying opportunities to support and assist the team, while also recognizing when concerns or issues need to be escalated to the Group Director, People.
- Administer benefit programs, including enrollments and terminations, qualifying life events, and leaves of absence to ensure effective guidance is provided to employees and compliance is maintained; support annual open enrollment events.
- Coordinate employee offboarding processes, including involuntary termination meetings.
- Maintain HR records, ensuring accuracy while maintaining appropriate data security and confidentiality.
- Assist with the integration of the HR functions during company acquisitions, including employee records, handbooks, benefits, and processes.
- Deliver human resource services to support the overall business goals; work closely with the Group Director, People, to foster a positive work environment, drive employee engagement, and support organizational growth.
- Ensure compliance and adherence to company HR policies and procedures and all applicable federal, state, and local employment laws and regulations. Maintain proficiency in all applicable current employment laws.
- Serve as an effective liaison between team members and the leadership team to ensure the organization’s vision, mission, and goal alignment are aligned.
- Facilitate a positive and inclusive workplace by encouraging open communication, teamwork, and mutual respect.
- Support grievance, conflict, and performance management processes in accordance with company policy and legal requirements.
- Champion employee engagement through organization-wide communication initiatives and feedback channels, ensuring that employees feel heard and are provided with clear, consistent, and effective messaging.
- Provide support to the Group Director, People, regarding ad hoc data, analysis, special projects, and reporting needs.
- Additional duties, as assigned.
Requirements:
- 3-5 years of HR Generalist experience
- Degree in Human Resources or related field required, certification preferred.
- Knowledge of HR systems and databases
- In-depth knowledge of labor law and HR best practices
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- Ability to contribute to HR strategy, along with effective leadership and change management skills
- Excellent active listening, negotiation, and presentation skills
- Empathetic and emotionally intelligent
- People-oriented and results-driven
- Collaborative and accountable team player
- Resourceful and innovative problem solver
Fast-paced, dynamic office environment and may be required to work outside of regular office hours to resolve issues or complete projects of the department.
- Primarily involves sitting at a desk and using a computer for extended periods of time.
- Light physical activity is also required, such as carrying equipment or setting up for presentations.
- Requires a high level of mental focus and the ability to work under pressure.
- Good manual dexterity, hand-eye coordination and the ability to use a computer for extended periods are required.
Benefits: BenefitsWhy You’ll Love Working at OuterBox:
- High-character, fun, and cohesive work culture
- Competitive base salary
- PTO that is genuinely encouraged
- Affordable, low-deductible health insurance plans
- Supplemental benefits, including employer-paid life insurance, short & long term disability insurance
- 401k with company match
- Remote work flexibility
- Supportive, transparent, and accessible leadership that welcomes ideas, insights & feedback
- Professional/individual development stipend
- Salary Description: $70,000.00 - $78,000.00
If you’re ready to join a cohesive team that will support and encourage you to take your career to the next level, we encourage you to apply! Cohesive Culture + Good Humor + Combined Skills = Awesome Results At OuterBox, what we won’t stop doing is winning as a team for our clients, while at the same time winning for each other as both professionals and individuals. We know our wins start with our incredible people, which is why for over 20 years we’ve created — and continuously refined — a team-centric work culture rooted in trust, respect, accountability, appreciation, fun, and collaboration. The Plain Dealer & Cleveland.com demonstrate this by having awarded OuterBox as a Top Workplace for three years running in 2022–2024! At OuterBox, we’re here to thrive together — not simply survive. So if you’ve been searching for an agency that energizes, inspires, and directly helps you achieve the best for you, the person, and you, the professional, maybe it’s time to think outside the traditional agency box? Work Authorization/Requirements Candidate must be located in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Affirmative Action/EEO Statement Our company is an equal-opportunity employer committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or any other legally protected status. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Limited travel may be required to our headquarters or to client offices. Less than 10%
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