Client Relations Consultant for E-Commerce - No experience needed

The House of Mercier is a renowned recruitment agency committed to connecting talented individuals with exceptional career opportunities across the globe. We are excited to announce an opening for a Client Relations Consultant for E-Commerce, where no prior experience is required! This entry-level position is perfect for individuals who are enthusiastic about e-commerce and eager to provide outstanding support to our clients. As a Client Relations Consultant, you will engage directly with clients to address their needs and enhance their experience with our e-commerce services. You will receive thorough training and mentorship from our experienced team, equipping you with the tools you need to succeed in the fast-paced world of online commerce. Join us at The House of Mercier and embark on a fulfilling career where you can make a real impact in the e-commerce industry! Responsibilities

• Act as a primary point of contact for clients using our e-commerce platform
• Assist clients with inquiries related to products, orders, and account management
• Provide exceptional customer service to resolve issues and ensure satisfaction
• Collaborate with internal teams to ensure clients' needs are met effectively
• Maintain detailed records of client interactions and feedback
• Participate in training programs to enhance your understanding of e-commerce trends and best practices
• Identify opportunities for improving client experience and provide feedback to management

Requirements

• No prior experience required; a willingness to learn is essential
• Strong verbal and written communication skills
• Interest in e-commerce and digital retailing
• Ability to work collaboratively in a team-oriented environment
• Basic computer skills and familiarity with online platforms are a plus
• Excellent organizational skills and a keen attention to detail
• A proactive and positive attitude towards problem-solving and client interactions

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan